Smart Scheduling for Hotel and Hospitality
Absolute Payroll Inc helps hotel improve their bottom line with automated scheduling and more efficient time and attendance tracking.
The Bayside Hotel and Resort is a 135-room, 5-story complex which includes a hotel, two restaurants, and a small business center. There is no “typical” day for The Bayside Hotel, and they rely on a diverse workforce to handle a wide range of guest requests at every hour of the day.
To keep an otherwise hectic operation running smoothly, Bayside faces staff challenges that range from last-minute sick leave to schedule changes to unplanned overtime. With their reputation resting squarely on their capacity to serve guests with personal attention, workforce management is a principal concern at Bayside. Their ultimate goal; improve customer service without increasing labor costs.
Monumental Workforce Management Challenges
The management staff had been struggling to find an employee timekeeping and scheduling system that put an end to understaffing, could be adapted on the fly, kept all parties apprised of scheduling changes, tracked data for DOL compliance, and ensured that time cards were transmitted on time to the payroll service. For Bayside, this was no easy task with so many diverse departments including hospitality, housekeeping, maintenance, and operations. In every department, managers needed accurate data to create scheduling strategies that eliminated waste while maintaining an exceptional standard of service for their guests.
Bayside needed a hotel employee scheduling solution that would meet scheduling goals while offering greater flexibility for team members and less busy work for supervisors.
Time and Attendance Made Easy With Absolute Payroll Inc
The Workforce Management Suite time tracking tool, TimeWorksPlus, started delivering benefits during the very first pay cycle. With mobile access built in, TimeWorksPlus allows staff members to clock in/out on their mobile device wherever they are—whether they work in housekeeping, guest services, security, or maintenance. Because the PunchLogic feature greatly reduces missed and duplicate punches, time card accuracy has improved substantially.
TimeSimplicity Cleans up the Scheduling Mess
TimeSimplicity has revolutionized the scheduling process for Bayside managers and employees. It provides managers smart tools for uncomplicated, hassle-free scheduling and allows staff members to take over many tasks previously done by managers. Bayside managers are amazed at how simple it is to create, save, and adjust recurring schedules.
SOLUTION — Workforce Management Suite
- TimeSimplicity for automated scheduling and mobile coordination.
- TimeWorksPlus for integrated time and attendance tracking.
- Mobile access delivers employee access and management control.
Employees and management enjoy the automation and centralization of scheduling operations. Employees put schedule requests to the Virtual Trade Board and view which additional shifts they may pick up. Once a manager has authorized a schedule change, TimeSimplicity alerts the worker; eliminating endless phone calls, texts, and emails.
TimeSimplicity has reduced under-staffing which has accelerated room turn-around, shortened front desk guest wait times, and boosted staff efficiency.
Employee hours are controlled with customized system notifications and there are nine pay-rate fields and employee groups/sorting/filtering functions to give every department manager scheduling exactness.
Workforce Management Suite is the same system used by Hilton, Embassy Suites, Ramada, Sheraton, Holiday Inn and Marriott to save time, limit labor costs, and maintain regulatory compliance.
Absolute Payroll Inc offers Workforce Management Suite, the powerful, fully-integrated Workforce Management Suite that makes it easy to optimize the performance of your managers, employees, and organization.
Workforce Management Suite includes TimeWorksPlus, TimeSimplicity, and TimeWorks Mobile. Workforce Management Suite is created for busy employers like you who need to streamline scheduling, automate time and attendance tracking, maintain regulatory compliance, and lessen labor costs.
How much can you save? Check our Absolute Payroll Inc ROI Calculator.
We can get you up and running with Workforce Management Suite in minutes. Contact us today to book a demo.