Absolute Payroll Inc helps assisted living facility do away with scheduling conflicts, cover gaps, and increase quality while raising employee morale.

Suncrest Assisted Living management was worrying about maintaining quality resident care because they had to deal with a nonstop cascade of scheduling changes. Every schedule change launched a stream of inefficient emails, texts, and phone calls that wasted time, confused associates, and hampered productivity for days at a time.

Frustrated Employees

Suncrest Assisted Living has a workforce of 23 including on-site nurses and caretakers, aides, administrative staff, and housekeeping workers. A small on-site workforce means schedules aren’t very flexible and have little room to absorb change, which occurs regularly.

Unplanned schedule changes generated a time-consuming process of sending emails and texts to all qualified team members to find a replacement. Managers were often required to coordinate fractional shift changes to adapt to overlapping availabilities. The result was a domino effect that often caused unforeseen consequences including costly overtime and coverage gaps. The extra burden, added confusion, and personal disruption was taking a toll.

SwipeClock Workforce Management Provides Relief

Searching for a solution, Suncrest turned to Workforce Management Suite. Workforce Management Suite delivers simplified scheduling with TimeSimplicity in a powerful suite of integrated cloud-based tools that include time and attendance tracking (TimeWorksPlus), with mobile capability for 24/7 anywhere access.

SOLUTION — Workforce Management Suite

• TimeSimplicity for streamlined assisted living staff scheduling and mobile coordination.
• TimeWorksPlus for integrated time and attendance tracking.
• Mobile access offers employee access and management control.

Suncrest needed a straightforward solution that supervisors and other staff members could use without the need for a lot of additional training. TimeSimplicity furnished exactly that, with the additional power of drag-and-drop scheduling, effortless schedule change management, and worker self-help tools that enable associates to solve scheduling problems with ease.

With Workforce Management Suite, Suncrest was able to set up their scheduling in about fifteen minutes by logging each employee name, job code, and availability. Once that was done, designing worker schedules became a quick matter of drag-and-drop. Scheduling conflicts, unexpected overtime, and adequate shift coverage are no longer a hassle with built-in alerts that warn supervisors before a problem happens.

When it comes to finding help due to schedule changes, the Suncrest team no longer goes into panic mode; associates can enter their availability to pick up hours, and switching shifts between staff members is as simple as trading cards. Managers only need to authorize swaps for stress-free schedule changes.

One of the most welcomed features for Suncrest is the ability to empower team members with mobile access. With the Employee Self Service (ESS) portal, employees are able to view their schedule, request time off, check accruals, and review their time cards. They no longer need to call a manager for basic information and time card accuracy has improved significantly. This is a perfect solution for a community of employees working all hours of the day and a real timesaver for supervisors.

PBJ Made Easy

All long-term care facilities are now subject to the Payroll Based Journaling (PBJ) provisions. Employers are required to track daily employee shift hours by job description and site as well as staff tenure and turnover. Suncrest uses the built-in Payroll Based Journaling (PBJ) tools in Workforce Management Suite to efficiently track the data and prepare accurate reports. Suncrest supervisors are sleeping better at night knowing that PBJ compliance is automated with Absolute Payroll Inc Workforce Management Suite.

Cost Savings, Improved Performance, and Boosted Morale

Managers using Workforce Management Suite for scheduling will tell you that the savings in time alone makes the upgrade worth it. Moreover, Suncrest Assisted Living will go one further and tell you that staff member empowerment and the end of panicked scheduling emergencies have gone a long way toward increasing employee morale. Cheerful employees leads to better care for residents, increased productivity, and a healthier bottom line.

UPGRADE TODAY

Absolute Payroll Inc offers Workforce Management Suite, the powerful, fully-integrated Workforce Management Suite that makes it easy to optimize the performance of your supervisors, employees, and company.

Workforce Management Suite includes TimeWorksPlus, TimeSimplicity, and TimeWorks Mobile. Workforce Management Suite is established for busy employers like you who need to streamline scheduling, automate time and attendance tracking, maintain regulatory compliance, and decrease labor costs.

How much can you save? Check our Absolute Payroll Inc ROI Calculator.

We can get you up and running with Workforce Management Suite in minutes. Contact us today to set up a demo.