by admin | May 8, 2020 | Case Study
Call centers that optimize their human capital can significantly increase efficiency and productivity. This was the objective of our example company, a customer service center which had launched eight years previously with one healthcare client. Last year, when they adopted Workforce Management Suite, they provided inbound and outbound support for six health insurers, three nationwide [...]
by admin | May 2, 2020 | WorkforceHUB
You have an employee handbook, don't you? If you don't, it's time to create one. Even if you only have two or three associates. Remember that an employee handbook is dynamic. It should be a living document that evolves with your company. Careful business owners review it at least yearly. They update it as needed. [...]
![5 Things HR Can Do To Keep Employees From Quitting]()
by admin | Apr 23, 2020 | Human Resources
Competition for talent has intensified. And once a new hire accepts the position, there's no guarantee they will stay. Job-hopping has increased because staff members have more choices. Expectations have changed dramatically. In the new employment landscape, business owners and employees lack the loyalty that was once commonplace. How can you keep your best employees [...]
![5 Things HR Can Do To Keep Employees From Quitting]()
by admin | Apr 21, 2020 | Scheduling
Have you automated your employee scheduling with TimeSimplicity? Employers who adopt workforce management software enjoy improved efficiency and lower labor costs. Plus improved employee satisfaction and a less stressful workplace.But automation is just the first step in maximizing the benefits of employee scheduling software. The next step is demand forecasting. This is especially critical for [...]
![5 Things HR Can Do To Keep Employees From Quitting]()
by admin | Apr 10, 2020 | Time Management
TimeWorksPlus can solve PTO problems faced by small and mid-size businesses. It's the only way to manage PTO. Problem 1: Spreadsheets are a pain Solution: TimeWorksPlus tracks PTO as your employees clock in and out. It can save you several hours every month. You don't need to manually input hours into a spreadsheet. You don't [...]
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